MCX Services
Real-time Visual Collaboration for Mission Critical Services
Real-time Visual Collaboration for Mission Critical Services
MCX with Eyeson: Enhance your mission-critical communications with Eyeson One View – a powerful composition layer that combines multiple live sources and real-time collaboration into a single resilient operational stream for MCX environments.
MCX Challenges
Closing the Operational Awareness Gap
Mission-critical communication systems (MCX) are designed for reliability, prioritisation and secure coordination in public safety environments. They ensure that emergency units receive guaranteed communication even under network congestion and that access rights follow operational hierarchies. However, when incidents escalate, coordination depends on more than voice – teams must align on the same visual context to make fast decisions.
Drones, bodycams, vehicle cameras and fixed CCTV feeds are often available simultaneously. In most MCX deployments, only one video source can be delivered to a group at a time. This forces units to switch feeds or verbally bridge information gaps, limiting effective collaboration during dynamic operations.
Eyeson extends MCX by adding a real-time video composition layer on top of the certified MCX environment. Multiple sources are combined into one composed stream – One View – and delivered to MCX, enabling teams to operate from a shared, synchronized operational picture.
The use case: A wildfire spreads rapidly across a forest ridge. Command activates the MCX group with an associated Eyeson Virtual Situation Room to coordinate air and ground units.
The first drone tracks the advancing fire line, a second drone monitors spot fires near residential areas. Ground supervisors stream from bodycams or MC Video clients while wind direction shifts unexpectedly. Instead of switching between feeds, command sees one shared operational view: aerial overview, flank monitoring and live ground perspective combined in a single stream, with wind data overlaid.
As the situation evolves, the focus shifts to a threatened access road. The layout adapts in real time. All units continue working from the same visual context. The full interactivity provided by the Virtual Situation Room allows a fast collaborative decision process involving teams on the ground, remote commanders and stakeholders.
Architecture Model
Operational Architecture Overview
Clear Role Separation The integration follows a defined separation of responsibilities.
The MCX system remains responsible for secure, prioritised communication, access control and certified mission-critical distribution to operational groups.
Dedicated Composition Layer Eyeson operates as an external composition layer. It handles multi-source ingestion, layout and overlay management, live stream adaptation, and optional AI augmentation before forwarding a single composed stream.
Standardized MCX Integration The eyeson MCX gateway registers as a standard MCVideo client, receives the composed WebRTC stream and forwards it into group or broadcast calls. All video processing remains outside the MCX core, avoiding complex integrations or system updates.
