Instant Deployment at Large Public Event
PUBLIC SAFETY. How the operators of a large public event have rapidly deployed Eyeson One View to ensure much greater public safety management at scale in a remote location.
Command
& Control
Situational awareness is the foundation of effective communication and collaboration for critical decision-making in complex environments.
INSTANT SET-UP OF Virtual Situation Rooms
The Event
The event took place for four days in a mountainous part of Austria. Known as the most challenging single-day motorsport event in the world, it presented unique event management and coordination challenges. With over 45,000 spectators and 1,500 riders tackling the grueling mountain course, ensuring safety, maintaining oversight, and coordinating multiple First Reponders Teams across vast, rugged terrain demanded an innovative solution.
Eyeson was called shortly before the event, presenting an excellent opportunity to demonstrate how Eyeson One View technology is used to deploy Virtual Situation Rooms within minutes, connecting drones, systems, event managers and responders
The Challenge
Infrastructure
- Due to the remoteness, coping with a challenging infrastructure, including communication networks, is a big challenge.
- Ensuring reliable and clear communication despite challenging terrain and potential network issues, including limited bandwidth.
People
- Survey 1,500 participants competing in one of the toughest races in the world, 45,000 spectators, and manage 800 Event staff, including 100 emergency personnel (mountain rescue and paramedics) and security.
- Real-time monitoring of spectators and riders for their safety and comfort across a sprawling, hazardous, and large area.
Location
- The location is remote and spread across mountainous terrain, covering more than 800 hectares at altitudes between 700 and 1450 meters.
Process
- Integrate multiple source types for a complete picture of the situation(s).
- Make information available to a widespread team of first responders for a rapid and efficient emergency response.
- Connecting moving emergency personnel from various locations in Virtual Situation Rooms so the responders already know as much as possible when arriving at an incident.
The Eyeson One View Solution
Leveraging the power of Eyeson One View, the organizers very quickly created a state-of-the-art virtual command center that addressed these challenges head-on. Here is how the team approached the solution to the challenges.Zero to Ready in No Time
1 | Plug into the Communication Infrastructure
We established connectivity through the organizer's pre-existing local network infrastructure, which operated concurrently with the primary power distribution system. As a contingency measure, we implemented a Starlink satellite communication system. Our mesh network architecture expedited the integration of unmanned aerial vehicles and closed-circuit television systems with our proprietary Ghost platform, ensuring robust and comprehensive network coverage.2 | Share Access to the Real-time Communication System
Eyeson Oneview was very rapidly and successfully deployed, enabling field personnel to access the central command interface through their mobile devices. This implementation facilitated effective multiparty communication between on-site teams and headquarters. To optimize user onboarding, we disseminated secure access links, with many team members utilizing QR code technology for efficient distribution, thereby streamlining the connection process and improving overall system adoption.3 | Managing resilient connections despite challenging conditions
Given the topographical challenges and potential network constraints of the remote location, we utilized Eyeson’s MCU+ (Multipoint Control Unit) and Smart Bandwidth technologies. The Eyeson MCU+ significantly reduces stream management complexity by merging all incoming channels into a single interactive stream. Meanwhile, the patented Smart Bandwidth technology ensures stable connectivity in areas with limited network infrastructure. Its advanced algorithm dynamically optimizes bitrate and framerate for each device and connection type, maintaining high-quality transmissions even over satellite links and guaranteeing reliable communication in challenging environments.
4 | Build ad hoc Virtual Situation Rooms using Omnimedia Fusion
We rapidly deployed a Virtual Situation Room (VSR) utilizing existing resources and infrastructure. This integrated solution consolidated multiple data streams, including real-time unmanned aerial vehicle footage, multi-participant video conferencing, meteorological information, sensor telemetry, and geospatial data. The aggregation of these diverse inputs was achieved through our Omnimedia Fusion platform, enabling instantaneous dissemination of critical information to mobile response units and event management personnel. Furthermore, this system facilitated seamless communication with incoming external first responders. The result was an agile, ad hoc Virtual Situation Room that demonstrated the capacity to adapt swiftly to evolving operational requirements.
Customizable Layouts for all VSRs
The central command center user interface was tailored to the specific needs of the event, with different layouts for emergency responders.
- Fast customization of layouts
The Eyeson Layout API allows complete, rapid customization, allowing you to update the layout between two frames. We used that to update remotely while the race was on to accommodate an additional drone.
- Fast instantiation of rooms
Since you already have a layout for an emergency, it is also very easy to create another VSR on the fly. A second step is to adapt to the situation in seconds, e.g., showing the rescue helicopter's landing zone or the access road's state.
Benefits
Apart from the system's ad hoc setup, the solution's rapid adoption and tangible outcomes stand out.Eyeson One View proved highly effective at this large and remote public event, demonstrating its value for coordinated operations in challenging environments.
Our Virtual Situation Room solution met the event's unique demands, delivering a robust and flexible system on short notice. This success showcases our ability to perform under pressure and adapt to complex logistical challenges.
This success demonstrates Eyeson's innovative approach and commitment to impactful solutions. Moving forward, we will continue to enhance our offerings, focusing on empowering organizations to tackle complex coordination challenges in demanding environments.
KEY ACHIEVEMENTS
- Enhanced safety through real-time monitoring and coordination
- Improved incident response times across challenging terrain
- Seamless communication between teams despite infrastructure limitations
- Unprecedented situational awareness for all stakeholders
- Flexibility to create ad-hoc Virtual Situation Rooms as needed