Optimize your resources with a seamless integration
Eyeson allows having all the data and communication in one place and converges multiple audiovisual and data sources into a single video stream processed in the cloud to unburden your system.
- Connect with customers at any time and from anywhere
- Screencast or show documents
- Record and archive sessions
Show any type of data in specific positions
As the layout and elements are completely under your control, you can arrange them according to your specific requirements.
- Integrate data from your system into the call
- Ensure uniform visibility for everyone
- Enhance your resolution time
Custom video layouts for customer support
Eyeson API enables merging any live media, data and participants in real-time into a single video and audio stream. This allows the integration of nearly every media stream directly into video meetings while letting developers configure the best-fitting layout for each use case.
- Live Participants: Support Agents, Clients
- Live Data & Media: Live Mobile Video, Tutorial Videos, Recorded Sessions, Instructions, User Manuals, Technical Data Files
- Back- & Foreground Layer: Individual Corporate Design, Suitable Layouts
- Example Use Case: Troubleshooting with Live Video
Use Case
Direct connection via QR code
Shortens the connection route between customers and support technicians and improves service and conversational experience with integrated video conferencing. Customers just have to scan a QR code to access the virtual meeting room in their standard browser.